PRIVACY NOTICE

This Privacy Notice explains how we collect, use and protect your personal data when you interact with Big Rock Show Touring, whether through our website, email, social media, or during the delivery of our touring and production services.

1. Who We Are

GO FOR DOORS LTD
Operating as: Big Rock Show Touring
Registered in England & Wales
Company No. 12401116

We are the “data controller”, meaning we decide how your information is used.

2. What Personal Data We Collect

We may collect the following categories of information:

Information you provide directly

• Name

• Email address

• Phone number

• Company name / artist name

• Billing information

• Travel details (for touring crew/clients)

• Passport / visa data (where required for tour operations)

• Any information you include in contact forms or emails

Information we collect automatically

• IP address

• Browser type and version

• Pages visited

• Device information

• Cookies (see Cookie Policy below)

Information provided by third parties

• Artist management

• Promoters or venues

• Travel / visa agencies

• Crew members or suppliers

3. How We Use Your Data

We use your data for the following purposes:

• To respond to enquiries

• To provide touring, production or management services

• To organise travel, visas and logistics

• To issue invoices and manage payments

• To maintain internal records

• To comply with legal obligations

• To improve our website and services

We never sell your data.

4. Legal Basis for Processing

Under data protection law, we rely on one or more of the following:

• Contract — to deliver services you have requested

• Legitimate Interest — business operations, communication, analytics

• Legal Obligation — financial record-keeping, immigration requirements

• Consent — only where required (e.g., website cookies)

5. Who We Share Your Data With

We may share data with:

• Travel agents and visa service providers

• Crew members and contractors

• Promoters, venues and suppliers

• Payment processors

• Legal/financial professionals

• IT and hosting providers

We only share what is strictly necessary.

6. International Transfers

Touring is international, so data may be transferred outside the UK/EU when required for:

• Flights

• Visas

• Hotels

• Local crew support

• Logistics providers

We ensure appropriate safeguards are in place.

7. How Long We Keep Your Data

We keep data only as long as necessary:

• Operational tour data: until the tour is complete

• Financial records: 6–7 years (legal requirement)

• Contact enquiries: up to 12 months

• Passport/visa data: deleted immediately after use

8. Your Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

• Restrict processing

• Request data transfer

• Withdraw consent (where applicable)

To exercise your rights, contact:
📩 mitch@bigrockshowtouring.com

9. How We Protect Your Data

• Encrypted storage

• Secure access controls

• Limited access to authorised staff

• Encrypted email where required

• Regular security reviews

10. Contact Us

For any queries about this notice or your data:

GO FOR DOORS LTD
(trading as Big Rock Show Touring)
📧 mitch@bigrockshowtouring.com
Registered in England & Wales
Company No. 12401116